Upon finding out that my original lender lost my information and the associate was no longer working with them, I called Tom Spaniel (whom I got word of mouth from a family friend). My situation was that I had only 12 days to vacate my apartment and no lender. My closing date was set with builder as was final walk through, but no lender. Tom took my situation personally and worked endless nights to make sure I close on time and have a home! The process was simple, quick, and very thorough. Tom would text me at 8-9pm updating me on the progress. As a lender, Tom was very precise about the entire closing process and I believe this helped out in closing my home on time. Thank you very much Tom!!